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Refund and Cancellation

All orders are processed shortly after the payment and sent for shipment as soon as they are placed. During this process, we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are only able to do it if the order is under process or shipped. We strictly adhere to the following cancellation policy:

The full order amount can be refunded only if the order still not processed.
Orders which are already under process and still not shipping can be canceled with an assessed cancellation fees

Orders which are processed and shipped can be canceled with the deduction of an assessed cancellation fees and the full shipping fees.

After receiving the goods in our warehouses and checking the fulfillment of all the return and exchange terms, the refund can be processed between 10 to 20 working days.